Why is business etiquette worth mastering? The answer is simple enough: because it pays, because people will require you to observe it, because in this manner, you won’t make mistakes that may cost you dear...Companies seek increasingly often ways to establish long-term relationships with their customers. Employees with impeccable manners definitely contribute to this. A professional offering was created to respond to the market needs, comprising five etiquette training sessions, combined with a hands-on training and some great fun, all of this over a meal. In the classroom part of the training, the etiquette expert invited tells the training participants about the rules of etiquette that apply during various types of meetings. In the practical part of the training, the expert watches the behaviour of the course participants attending a pre-arranged meeting, examines their table manners, correcting mistakes, sharing observations and comments, and finally sums up the whole training.